Water and Sanitation: Innovative Mobile Solutions to Improve Service Delivery

Convenor(s):
GSM Association and Loowatt and Wonderkid

Mobile and Information and Communication Technologies are fundamentally changing how sustainable water and sanitation are delivered and managed.  Mobile solutions such as mobile apps, mobile payments and Machine-to-machine communication are becoming essential tools for utilities and decentralized service providers looking to optimize their processes and run more efficiently.

In this session, GSMA M4D Utilities Innovation Fund grantees (see catalogue http://www.gsma.com/mobilefordevelopment/wp-content/uploads/2015/12/GSMA_Mobile_for_Development_Utilities_Programme_Catalogue_of_Grantees.pdf) will share their experience leveraging mobile technology in partnership with utility providers or for decentralized services:

  • Wonderkid, a technology service provider, will share insights on their work with Kenyan utility companies.  They developed a mobile app for accurate meter reading.  Improved billing combined with improved revenue collection thanks to mobile payments have led to reduced revenue losses.
  • Loowatt, a sanitation service provider, will share their experience using a mobile app and mobile payments to track waste and optimize processes, both central to their business model of removing, treating and re-using waste from urban slum communities.

The event will conclude with a practical overview of how to leverage mobile technology for more efficient and optimized processes with the ultimate aim of better governance, professional service delivery and ultimately, improved access to water and sanitation services for the underserved.

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Tuesday 16:00-17:30
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