Livable Cities for All: Integrated Sanitation and Water Services

Tuesday 25 August | 09.00-10.30 | Room: FH Congress Hall A
Kampala, Uganda © Bill & Melinda Gates Foundation/Prashant Panjiar

The sanitation and water needs of poor residents in informal settlements in cities and towns are typically not served by utilities’ whose services are usually designed for formal settlements.  In informal settlements, large numbers of people are denied access to services because they cannot attain legal tenure, often a requirement for being connected to municipal services. Without formal planning, challenging land conditions (e.g. high groundwater, rocky, swampy etc.) also limit access and increase the cost of services.

The seminar will discuss how citywide planning and integrated urban services approaches enable delivery of safe, sustainable and affordable on-site sanitation and fecal sludge management (FSM) services, and of universal piped water. Recent research and practical case studies from Uganda, Burkina Faso, Senegal, India and Vietnam will raise controversies and common trends on new approaches and the roles of utilities, municipalities, community-based organizations and the private sector in these services.  New knowledge presented will include recently developed diagnostic tools and guidelines on city-wide sustainable urban sanitation services to the poor (especially FSM); and the role of utilities in sewered and non-sewered sanitation; and findings from new research on when and how utilities could be effective institutions for serving the poor.


Livable Cities for all – Integrated Sanitation and Water Services Planning

09:00               Welcome by moderator

09:05               Putting City-wide Poor Inclusive Water and Sanitation Services into Practice

Chris Heymans and Isabel Blackett, World Bank Global Water Practice, Water and Sanitation Programme (WSP)

9:25                  Buzz groups

9:30                  Delivering City-wide WASH Services including Informal Settlements in Ouagadougou, Burkina Faso

Dieudonné Sawadogo, former General Secretary of  L'Office national de l'eau et de l'assainissement, Burkina Faso

9:40                   Keeping Waste Out of the Environment: Improving FSM for the Urban Poor

Jan-Willem Rosenboom, Bill & Melinda Gates Foundation

9:50                    Buzz groups

9:55                    Fecal Sludge  Management - Bumps along the Way to Roadmaps for Cities in Africa and Asia
Linda Strande, Department of Water and Sanitation in Developing Countries (SANDEC), Swiss Federal Institute of Aquatic Science and Technology

10:10                  Open plenary and panel discussion led by William Kingdom, World Bank Global Water Practice 

10:25                  Closing 


In this session Chris and Isabel presented an overview, frameworks and tools for integrated water and sanitation services in urban areas – with a focus serving informal housing areas and slums. Dieudonne presented the practical experience of L'Office National de l'eau et de l'assainissement (ONEA) in delivering water services to informal settlements in Ouagadougou, Burkina Faso and Linda outlined lessons learned from fecal sludge management services in Hanoi, Vietnam and Kampala Uganda.

From the presentations and discussion time the following conclusions emerged:

  • Water, sanitation, wastewater services are intrinsically linked to drainage and solid waste services in urban areas, which results in different fecal contamination routes to rural areas.
  • Ensuring utility and local government mandates address informal and slum communities is essential to providing services in those communities.
  • There are still many gaps and lessons which need to be learned about working at scale, but new tools and approaches such as service delivery assessments, fecal slow diagrams etc are emerging which should have wide applicability – although more experience of applying them is needed.
  • Providing water and sanitation services at scale in informal settlements is possible but will require: a willing service provide (and maybe an expanded institutional mandate); a good understanding of the political economy;  a range of service levels and technologies; the development of capacity in the local private sector and development of services to address the whole sanitation chain.
  • For adequate levels of fecal sludge management, the be support and acceptance of its importance by governments is required.
  • Municipalities must look for new and alternative solutions, as there are not a lot of example models of success to follow.
  • FSM is about managing interactions of people all along the service chain and governments will need to work together with the private sector.