Bremen Overseas Research and Development Association / Deutsche Gesellschaft für Internationale Zusammenarbeit / German Toilet Organization / Ministry of Education, Hashemite Kingdom of Jordan / Norwegian Refugee Council / Sustainable Sanitation Alliance / The German WASH Network / Women in Europe for a Common Future

Don’t neglect maintainers: Don’t waste investments for WASH in Schools

Thursday 31 August | 14.00-15.30 | Room: FH Little Theatre
GIZ Jordan

In light of universal, interdisciplinary and holistic SDGs, impact of “WASH in Schools” (WinS) must be considered for progress of SDG2 (health), SDG4 (education) and SDG6 (water, sanitation). This is clearly exemplified by SDG target 4a, which includes WinS indicators and demands increased collaboration between WASH and education sectors.

Regardless of development or industrialized context, sustainable use, maintenance and upkeep of WinS remains the greatest challenge. While investments do focus on infrastructure and/or awareness, issues related to sustainability and maintenance too often do not result in concrete, implementable concepts. This is perpetuated by a school setting’s many stakeholders – including students, parents, caretakers, teachers and policy makers – and can only be overcome by combining smart technical design with awareness raising and clear institutional structures. The education sector has a key role to play here and much-neglected caretakers must be center of attention.

The country case of Jordan will be introduced and innovative tools and approaches discussed. Participants will be asked to share their experience at three discussion tables: government / organisational structures, awareness and behaviour change and technical design.


14:00 Introduction

Welcome, Scope of the Session
Mr. Thilo Panzerbieter, GTO

14:05 Country Case Jordan

Seeking to Overcome the WinS Maintenance Challenge Posed by the SDGs
Mr. Ismael Nouns, GIZ WASH+

Coordinating School WASH Maintenance at Three Administrative Levels

Ms. Samar Shaker Qaqish, Managing Director of Buildings and International Projects, Ministry of Education, Hashemite Kingdom of Jordan
Mr. Kamal Saleh Al Hasani, Head of Maintenance Directorate, Ministry of Education, Hashemite Kingdom of Jordan

14:15 Tools and Experiences

Intoducing NRC’s “Cleaning, Maintenance and Hygiene Manual”
Mr. Ammar Fawzi, NRC Jordan

Required Budgets for O&M per Child
Ms. Dr. Bella Monse, GIZ

Technical Designs

Mr. Stefan Reuter, BORDA

14:45 Discussion Tables

Table 1: Government / Organisational Structures
Facilitator: Ms. Dr. Bella Monse, GIZ
Facilitator: Ms. Samar Shaker Qaqish, MoED

Table 2: Awareness and Behaviour Change
Facilitator: Mr. Ammar Fawzi, NRC
Facilitator: Mr. Kamal Saleh Al Hasani, MoED

Table 3: Technical Design
Facilitator: Mr. Stefan Reuter, BORDA
Facilitator: Mr. Andreas Ludwig, GTO

15:25 Summary

Take Aways from the Session
Mr. Ismael Nouns, GIZ WASH+

15:30 Close of session


Identified Key Challenges for WinS:

  • Vandalism
  • Missing soap in school toilets
  • No working concept for maintenance

Main content of presentations:

1.    NRC: Cleaning, Maintenance and hygiene promotion in schools in Jordan: Awareness building

  • Jordan faces overcrowded schools because of double-shift system to integrate Syrian pupils
  • WinS and O&M is being institutionalized in Jordan through Ministry of Education with support of the WASH+ Project by GIZ
  • »Manual for Maintenance, Cleaning and Hygiene Promotion in Schools« (by NRC) to achieve behavioral change in schools with regards to WASH

2.    GIZ: Operation and Maintenance for WinS (“WASH in Schools”) – Costing Tool to define the need and calculate the cost for O&M

  • Costs, e.g.: users and cleaners kits, maintenance materials, dislodging services, labor for cleaning and for simple maintenance
  • Costs calculation (details: see at ppt): Assumptions: infrastructure is functional, 1 toilet / 50 students; access to water; major, unpredictable repairs are not part of this planning tool; Government funds for O&M are allocated per school based on number of children and vary between countries

3.    BORDA:Technical Designs – What cannot be maintained should not be built!

  • Design features were: Modular, pre-fabricated, long-lasting & appealing WinS facility; design criteria should consider durability, sustainability, gender & environmental (DEWATS); all supply and discharge lines are laid in a maintenance shaft in the back
  • Focus on maintenance and rehabilitation instead of on rebuilding

Results from the working tables

Table 1: Government / Organizational Structures – How to institutionalize (preventive) maintenance?

  • Target group: students, cleaning personal, teachers, principals, parents
  • Financial community support, soap in schools
  • Mentoring: older kids teach the other ones; Games on cleaning & maintenance
  • Integration into the curriculum
  • Involvement of care takers, encouragement of children, sanitation clubs
  • hygiene clubs, committees

Table 2: Awareness and Behavior Change – How do we create positive hygiene behavior change (ideas & experiences)?

  • Challenges: different ministries are involved and the responsibilities are not clear; no dedicated budget for O&M – not for WASH; limited capacities for WIN O&M challenges; enforcement in school levels; unclear role of parent association; role of municipalities 
  • Chances: clear allocation of one part of the school budget for WASH; private sector participation in O&M

Table 3: Technical Design – Which designs keep soap in schools and ensure long-term functionality of school WASH facilities?

  • Devices: Soap powder, liquid soap dispenser, attach soap directly in a bottle of water; soap in cloth / case – no direct contact with soap; become a soap producer to save costs
  • Design: toilet constructed next to school building, children can be involved into the designing of their toilet (e.g. color), depends on context
    Add-on meeting: SuSanA Working Group 7 & 10 (WinS & O&M)
  • „What cannot be maintained should not be built“
  • Esp. the participation of 2 representatives of the Jordanian MoED stimulated the discussion. It was discussed how SuSanA can contribute the best communication of knowledge and capacity building.